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About Us

Customer Service

Working With Us

Ensuring Water Quality

Learning Center

Sewer Service Regulatory Tariffs

Title Page 1-S

Table of Contents

Preliminary Statement

Service Area Maps

 

Rate Schedules

Schedule S and Schedule SP - Sewer Service

Schedule - UF

 

Rules

Rule No.1 - Definitions

Rule No. 2 - Description of Service

Rule No. 3 - Application for Service

Rule No. 4 - Contracts

Rule No. 5 - Special Information Required on Forms

Rule No. 6 - Establishment and Re-establishment of Credit

Rule No. 7 - Deposits

Rule No. 8 - Notices

Rule No. 9 - Rendering and Payment of Bills

Rule No. 10 - Disputed Bills

Rule No. 11 - Discontinuance and Restoration of Service

Rule No. 12 - Information Available to Public

Rule No. 13 - Temporary Service

Rule No. 14 - Continuity of Service

Rule No. 15 - Main Extensions

Rule No. 16 - Service Connections, Meters and Customer's Facilities

Rule No. 17 - Measurement of Service

Rule No. 18 - Meter Tests and Adjustment of Bills for Meter Error

Rule No. 19 - Service to Separate Premises and Multiple Units, and Resale of Sewer Service

Rule No. 20 - Limitation on Wastes Discharged into the Utility's Sewer System

Rule No. 21 - Commercial, Institutional and Industrial Wastes

Rule No. 22 - Military Family Financial Relief Act

 

Sample Forms

Form No. 1 - Application for Sewer Service (49-S) (pdf)

Form No. 2 - Customer's Deposit Receipt (50-S) (pdf)

Form No. 3 - Bill for Service (51-S & 52-S) (pdf)

Form No. 4 - Main Extension Contract (53-S & 54-S) (pdf)

Form No. 5 - Main Extension Contract - Individuals (55-S) (pdf)

 

Current Decisions, Customer Notifications and Pending Applications

Proposed Water Rates for 2012 to 2014 (California American Water General Rate Case)

Application:

    Application for Statewide General Rate Case 2012-2014 (Part 1)

    Application for Statewide General Rate Case 2012-2014 (Part 2)

    Application for Statewide General Rate Case 2012-2014 (Part 3)

    Application for Statewide General Rate Case 2012-2014 (Part 4)

Customer Notification of Application

California Statewide General Rate Case Customer Notification (July, 2010)

    Spanish Translation of Customer Notification (July, 2010)

Public Participation Hearings

Customer Notification of PPH

    Spanish Translation of Customer Notification of PPH

 

Sewer Advice Letters

Advice Letter 884 - Affiliate Transaction Ring Fencing