American Water
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About Us

Customer Service

Working With Us

Ensuring Water Quality

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What We Do For Municipalities

Water is an essential part of every community, and we understand that every municipality has different water-related issues and challenges. Anticipating and addressing those challenges is what we do, across the country, every day.

Our expertise and knowledge of the industry allow us to consolidate the efforts that go into building a new or updating an existing facility. We help by managing the design and building process, and then operate and maintain the project once it is complete. We also develop infrastructure plans, make upgrades to existing infrastructure, and operate and maintain water and wastewater systems and treatment plants that treat water from rivers, lakes, and reservoirs.

The Communities That We Serve
American Water owns and operates water and wastewater systems in communities across the U.S. We operate and maintain water systems that treat water from wells, rivers, lakes and reservoirs. Our wastewater systems are designed and operated with careful attention to the local environment. We develop and deliver capital improvement plans designed to support system reliability and local economic development efforts.

Our teams work in partnership with the communities we serve. We plan hydrant and fire protection system upgrades with local fire departments. We extend water lines to meet new commercial and industrial facilities and work closely with local public works officials to upgrade water lines in conjunction with local street improvement projects. Every day we renew our commitment to communication and collaboration with the cities we serve. As a local business, we also pay taxes and contribute to the economy through the jobs we provide and the investment we make in ongoing infrastructure upgrades. You'll find our company and employees actively involved in local civic and charitable activities. We're good neighbors in the communities we serve.