Customer Water Alerts

Check here for the latest updates and notifications including Water Alerts and Construction Alerts and other helpful information related to your water service.

Hydrant Flushing

• Each year, Pennsylvania American Water flushes its distribution (pipeline) system. This is an essential part of our system maintenance program, because it helps us to continue to provide you with high-quality water service. View a copy of our current hydrant flushing schedule. 

Position on Marcellus Shale Drilling

• Pennsylvania American Water understands the significant potential that the Marcellus Shale gas formation represents for the citizens of Pennsylvania. Economic opportunity for communities, well-paying jobs, independence from foreign oil and an affordable energy source are important benefits, and Pennsylvania American Water joins others who want to see gas drilling successfully deliver these benefits. However, the opportunities must be balanced with concern for the environment, especially the state’s drinking water resources. Read more about our position...

Pittsburgh System Customers: Transition to Chloramines

As a result of new more stringent Pennsylvania Department of Environmental Protection (DEP) and U.S. Environmental Protection Agency (EPA) drinking water standards, Pennsylvania American Water will be changing the way our drinking water is treated for our customers in Allegheny and Washington Counties beginning the week of March 19, 2012. For more information:

• Read our customer notice that was mailed to customers on December 15, 2011.
• Visit www.PAChloramineFacts.com
• Chloramine Facts vs. Fiction
• Links to Environmental and Health Agency Websites including the US Environmental Protection Agency and PA Department of Environmental Protection Agency resources