Customer Service

	Billing & Payment Information
	Turning Service On/Off
	Wise Water Use
	Detecting Leaks
	Water Quality Reports
	Customer Water Alerts
	Our States
	Rates Information
	Your Rights & Responsibilities
	Customer Communications
	Privacy Policy
	Low Income Program
	FAQs
	Contact Us

Water Quality Reports

We take water quality very seriously. When it comes to complying with strict federal regulations for delivering clean, quality drinking water, we’ve consistently scored among the highest of all water companies. Currently, we score greater than 99% in drinking water compliance – a fact that we are immensely proud of.

In the past several years, and all over the country, we’ve received more than 150 awards for superior water quality from state regulators, industry organizations, individual communities, and governmental and environmental agencies. Visit our Accolades section to view some of our recent awards.

We mail our Consumer Confidence Reports to our customers annually. Many American Water subsidiaries began providing to customers many years before it was required by law.

Find Your Water Quality Report

To learn more about the water quality in your area, either click on the link below to search for your water system by zip code or simply scroll down and find your water system by name. You will find two files for each system. The first is a Basic Water Quality Summary that includes the water quality information that customers most commonly request. If you want more information, we invite you to view the Detailed Water Quality Report (also called the Consumer Confidence Report or CCR) that contains more information including where the water comes from, any contaminants that were detected, and additional educational information.

Search by Zip Code

Search by System Name

Adam's Grove - Basic Water Quality Summary

Adam's Grove - Detailed Water Quality Report (CCR)

Alexandria - Basic Water Quality Summary

Alexandria - Detailed Water Quality Report (CCR)

Bay Quarter Shores - Basic Water Quality Summary

Bay Quarter Shores - Detailed Water Quality Report (CCR)

Berkley & Ebb Tide Beach - Basic Water Quality Summary

Berkley & Ebb Tide Beach - Detailed Water Quality Report (CCR)

Bleak Hall - Basic Water Quality Summary

Bleak Hall - Detailed Water Quality Report (CCR)