Welcome To Virginia American Water
Virginia American Water is your local water company.
Our lives revolve around water. Water is involved in everything we do, everything we use. We are experts in water delivery.
In Virginia, we serve over 300,000 people, supplying high-quality water service to 27 communities. We abide by regulations, invest in our vast infrastructure, develop industry innovations, educate our customers on wise water use, and help out where we can in our cities and towns.
In Virginia, the Virginia State Corporation Commission (SCC) sets the rules and we carefully follow them. Those regulations are what help to ensure everyone is receiving quality water service at a fair price. All increases in service rates are directly related to the cost of providing high-quality service and are subjected to a public review process and approval by the SCC.
Virginia American Water follows strict regulations created by the United States Environmental Protection Agency (USEPA) and enforced by the Virginia Department of Health that help to provide high quality drinking water. Because we work in cooperation with the USEPA to help in the development of national drinking water standards, we are often years ahead of the industry in implementing regulations.
Virginia American Water is committed to delivering high-quality water to all of our customers. In Virginia, we conduct about 7,500 tests per year for about 100 potential contaminants, checking drinking water quality at every stage of the water treatment and delivery process.