American Water
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Customer Service

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Learning Center

Customer Communications

Bill Inserts

From time to time, we receive requests for electronic copies of our bill inserts. Please feel free to print these out and use them as handouts.

  • Cold Weather Tips: Frozen pipes can wreak havoc and require costly repairs and cleanup. To help protect your pipes in cold winter weather, keep these helpful tips in mind.
  • Value of Water Service: At about a penny a gallon, tap water is an exceptional value. Read more about it.
  • H2O Help to Others: Learn about our low income assistance program.

 

Keeping customers informed is one of our main priorities. We communicate regularly in a variety of ways that help us provide high-quality customer service, as well as high-quality water service. Our Customer Communications are designed to inform and educate our customers on topics like wise water use, leak detection, our involvement in our communities and our investment in infrastructure. 

Here you'll find our most recent Customer Communications to view and download.

Don't forget to visit our video site!

Brochures: